Shipping and Return Policy
Shipping Fee:
We’re happy to offer FREE shipping for all gowns that are shipped within the continental US.
Shipping Turnaround:
Once production of the gown is complete it will be shipped out within 3 business days.
Production Time:
All of our gowns are made to order. Typically, production of evening gowns takes 3 weeks and production time for wedding gowns is about 3-4 months. We also provide rush orders for an extra fee depending on availability.
Returns and Exchanges:
All of our gowns are made to order and custom designed. Therefore, all gowns are FINAL SALE and nonrefundable.
We make sure to inspect each gown closely and carefully before delivering. However, our priority is to always make sure you love your gown so please reach out to us within 3 days of receiving your gown if you feel your gown is defective and we will communicate the best available solution on a case-by-case basis.